|[February 11, 2013]
Medata to Provide Bill Review for Windhaven Insurance
TUSTIN, Calif. --(Business Wire)--
Insurance™ has selected Medata
as its new bill review software vendor. Windhaven Insurance is a
Florida-based auto insurance provider representing both Equity Insurance
Company and its own carrier.
The efficiencies, customization and flexibility provided by Medata's
automated system sealed the deal for Windhaven Insurance, according to
Operations Manager Jennifer Arango. "We were amazed at the service we've
received," she added. "Medata provided customizable solutions that
completely integrated with our proprietary claims system and restored
features like explanation of review that were lost under our previous
bill review company."
Medata's automation enable a more efficient way to perform bill review
and apply deductible, co-payment and claim limits in linear, sequential
order. Bills and work in progress can be routed to an adjuster on a
defined business timeline.
"From the moment programming began through the actual implementation,
Medata's managers and their staffs were very hands on, very into our
needs and concerns. If we request a certain feature, they try their best
to accommodate what we need or find a better solution," Arango said,
noting that Medata is able to provide services, such as data entry,
faster than could be done in house.
"Medata's dedication to true bill review, along with our flexible
workflow system, allows for a quality and timely implementation. Our
strong customer focus builds a solid foundation for success from the
start," said Medata's COO Tom Herndon.
About Windhaven Insurance
Headquartered in Miami, Fla., Windhaven Insurance is a Florida-based
auto insurance provider working with more than 1000 independent agents
around the states and offers policy holders user-friendly, positive and
efficient claims experiences. For more information, please see http://www.windhaveninsurance.com/contact/
Medata, a privately-held company based in Tustin, Calif., originated
medical bill review in 1975. Today, it continues to provide the most
comprehensive medical cost containment solution for the insurance
industry. Medata has an outstanding record as a provider of bill review
software and services to national property and casualty insurers, state
compensation funds, self-insured employers and third-party
administrators. Medata can be reached at (800) 854-7591 or www.medata.com.
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