|[January 31, 2013]
Instron Implements IFS Applications for Global ERP
ITASCA, Ill. --(Business Wire)--
IFS Applications is being implemented by Instron, a world-wide leading
high tech manufacturer of materials testing equipment. Instron's global
implementation involves five manufacturing sites in the United States,
the United Kingdom, and Italy and 17 sales/service sites throughout the
Instron was looking for a new business system capable of supporting its
expected business growth and increased operational needs, while
providing attentive, customer-focused communication. Its previous
solution was a collection of aged and disparate business systems that
was no longer sufficiently supported by the software vendors.
In 2012, Instron began implementation of IFS Applications as its global
enterprise resource planning (ERP) system of record. IFS Applications
modules to be implemented include: IFS Business Performance, IFS
Financials, IFS Distribution, IFS Manufacturing, IFS Engineering/Product
Design, IFS Maintenance, IFS Sales and Support, IFS Human Resources and
IFS Sales & Marketing (CRM).
"We needed to reduce the risk of failure of a business critical system,"
Instron Director of Strategy Development Mark Ritter said. "We needed to
improve efficiency via modernized tools and process simplification. And
lastly, we needed accurate and timely business data to analyze and
improve our business."
Goals of Instron's IFS Applications Implementation Project:
Reduce business risk by replacing aging business systems with high
quality sustainable products supported by reputable companies, with
agility for futue growth.
Improve customer experience by providing support for a world class
interaction at every customer touch point.
Improve efficiency by simplifying and automating processes, with
little need for software customization.
Improve competitiveness by providing easily accessible, timely, and
global business analysis data at both strategic and tactical levels.
In the pre-selection process, Instron's business system needs were
identified. It was determined the company needed software with
additional emphasis on support of multi-company, multi-language,
multi-currency, mixed-mode manufacturing, and mixed-mode distribution.
Instron determined that top tier Enterprise Resource Planning (ERP)
software vendors were too big, complex and costly, while many lower tier
products could not meet all of their needs.
Instron's selection process identified a strong similarity between its
long term goals and the long term goals of IFS. This, combined with a
good functional product fit, led Instron to choose IFS Applications as
its new global ERP solution.
"The IFS sales team was very professional throughout our extensive due
diligence selection process and was well supported by directors from
IFS' services and technical groups," Ritter said. "We were impressed by
the breadth of the product and the technology underlying it, and even
more so by IFS's customer focused culture as witnessed by the positive
feedback from many IFS customers who we personally interviewed."
The high-tech industry is one of IFS' targeted vertical markets. IFS
offers industry-specific solutions for companies in the electronic
equipment, electronic component and semiconductor industries. These
solutions support all business processes from design and mixed-mode
manufacturing to after-sales support and warranty management. IFS'
high-tech customers include Brightpoint, Gables Engineering, K&L
Microwave, QuadTech, NEC (News - Alert), Kitron, Maxwell Technologies, Beijer
Electronics, and Olympus Keymed.
Instron designs, manufactures, and services materials testing
instruments, systems, and accessories used to evaluate the mechanical
properties of materials and components using tension, compression,
flexure, fatigue, impact, torsion and hardness tests.
IFS is a public company (OMX STO: IFS) founded in 1983 that develops,
supplies, and implements IFS Applications™, a component-based extended
ERP suite built on SOA technology. IFS focuses on industries where any
of four core processes are strategic: service & asset management,
manufacturing, supply chain and projects. The company has 2,000
customers and is present in approximately 60 countries with 2,800
employees in total. For more information about IFS, please visit: www.IFSWORLD.com.
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