|[January 30, 2013]
Broadvox Introduces Voice Control Technology with its Managed Hosted Voice Service
DALLAS --(Business Wire)--
a leading provider of Managed Business VoIP services, has made switching
to Hosted Voice for small and medium-sized businesses easier and more
affordable with Broadvox's (News - Alert) Voice
Control Technology. Voice Control Technology addresses key issues
when switching to a hosted voice solution such as call quality, business
continuity, and the cost of purchasing a dedicated broadband circuit.
First, by installing dedicated voice quality monitoring equipment with
every installation, Broadvox is able to measure call quality over any
broadband circuit which avoids the purchase requirement of a dedicated
T1 or other broadband connection. Second, Broadvox provides customers
with a Managed Switch and QoS Router to make sure all PCs and phones are
properly prioritizing voice traffic. Finally, an Uninterruptible Power
Supply (UPS) is installed in front of a customer's data network to
provide continuity of service in the event of a power outage.
For best voice quality, businesses have to purchase both the broadband
and hosted voice service from the same service provider, and Broadvox
has a full set of broadband options for businesses that require the
highest voice quality guarantee. However, with Voice
Control Technology installed with every Managed Hosted Voic
installation, Broadvox can provide voice control and support regardless
of the broadband choice - saving customers the expense and hassle of
switching their existing broadband provider.
Broadvox also provides a 30-Day Customer Satisfaction Guarantee, a
15-Day Installation Guarantee for its Hosted Voice service, and a
99.999% uptime and 4 Hour MTTR (Mean Time to Repair) Service Level
Agreement. Now, any business can affordably and quickly make the shift
to an enterprise-class hosted voice solution with absolutely no hassles,
plus the confidence that their service is supported.
For a limited time, Broadvox is also offering a Switch
to Voice promotion for companies with a minimum of 10 employees.
This incentive to switch to Managed Hosted Voice includes: free IP
Phones, free Voice Control Technology, and free activation and on-site
"Broadvox has made switching to a business-class Hosted Voice service
more affordable and easier for end-users and the IT professionals who
support them. VCT allows us to deliver to our customers the flexibility
of broadband-choice without sacrificing voice quality," said Arnaud
Gautier, Executive Vice President of Product and Customer Experience.
Broadvox developed this technology bundle and bring-your-own-broadband
option specifically to meet the needs of its customers and partner
community. Eliminating the required purchase of a dedicated broadband
circuit supports the idea that customers should be able to choose any
broadband provider for their Hosted Voice service without sacrificing
quality of service.
A small business using Broadvox's Managed Hosted Voice solution can
bring up an additional office in as little as 24 hours. Plus, advanced
features like Fixed
Mobile Convergence can bridge the gap between personal mobile
devices and the office phone system by allowing people to use their cell
phone to place and receive office VoIP calls. SMBs powered by Broadvox
Managed Hosted Voice take advantage of real cost savings estimated at
50% off traditional phone systems while also taking advantage of advanced
calling features to help them stay nimble and succeed in today's
Broadvox is a leader in providing customized integrated managed VoIP
communication and collaboration solutions to support SMB, Enterprise and
Carrier customers. It has deployed one of the largest, full-featured
global VoIP networks and is trusted by over 300 telecommunications
carriers, ASPs, ISPs and more than 10,000 businesses and 4,000 partners
nationwide. Broadvox delivers SIP Trunking, SIP origination and
termination services, broadband and Hosted Voice and UC Communications.
Broadvox is headquartered in Dallas, Texas. For more information, visit www.broadvox.com.
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