|[January 24, 2013]
AudienceView at INTIX: Social and Mobile Ticketing, Tablet Technology and Customer Support in a New World
TORONTO --(Business Wire)--
Attendees at the upcoming INTIX
conference will learn about tremendous innovations in e-commerce
and the evolving customer experience from AudienceView.
Enlisted by INTIX as industry thought leaders, AudienceView executives
and subject-matter experts will educate entertainment professionals on
the latest in social ticketing strategies and how customer needs of
service providers and end users are changing in today's rapidly evolving
ticketing landscape. AudienceView will also demonstrate its fully
integrated, web-based e-commerce solution, which includes social
ticketing and tablet
technology, at booth 403.
"The ticketing environment has been forever changed by technology and
revenue streams continue to evolve in the midst of today's social media
and smartphone revolution. Customers also have more choice than ever
before for their entertainment dollars, making a superior experience
from start to sho absolutely paramount," said Mark Fowlie, President
and COO at AudienceView. "We are proud of our reputation as a
forward-thinking organization that continues to innovate and ensure
success for our partners. AudienceView looks forward to sharing our
experiences and expertise with INTIX attendees."
AudienceView Panel Presentations
On Wednesday, January 30, 2013 at 11:00 a.m., Jeff Koets, VP of Sales
and Marketing at AudienceView, addresses attendees in, "Monetizing your
Facebook (News - Alert) Fans: Social Ticketing Strategy, Trends, and Best Practices."
He will be joined by Peter Monks from The Ticket Factory and Joseph
Guglielmo from Arts Emerson (News - Alert), among others. Panellists will reveal how
they have transformed their businesses with social ticketing technology,
moving beyond marketing to drive revenue and transition Facebook fans
from a "like" to a ticket purchase. The presenters will also explore
trends, metrics and emerging best practices around ticketing commerce
through social media.
Also on Wednesday at 11:00 a.m., Maureen Andersen, VP of Arts and
Entertainment at AudienceView, will speak in, "Super Women: The Heart of
the Matter." One of four INTIX Lifetime Achievement Award recipients on
this panel, she will share the secret of her success, thoughts on
mentoring, finding a balance between life and work and other
On Thursday, January 31, 2013 at 10:15 a.m., AudienceView's Sara
Chebishev joins Linda Forlini from the New York Philharmonic and Amy
Romero from The Metropolitan Museum of Art in, "Going Beyond the Box (News - Alert)
Office: Customer Support in a New World." The panel will discuss what
arts and entertainment ticketing professionals need from their
technology partners, how those needs impact consumers using that
technology to purchase tickets and make donations, and the overall
impact on customer satisfaction. The panel will examine the good, bad
and ugly of customer support in today's world, exploring what works,
what doesn't, and how organizations can realign business operations to
meet customer needs and exceed expectations.
AudienceView will demonstrate its CRM-based e-commerce platform for the
entertainment industry at booth 403 during INTIX exhibit hall hours.
Private meetings and demos are available by contacting Lindsey
Mertz and can be arranged during or before/after conference hours.
INTIX attendees are invited to visit the AudienceView lounge to sit
down, relax and chat with company staff and executives during schedule
breaks. AudienceView employees and users also look forward to greeting
guests during INTIX coffee breaks on Tuesday afternoon and Wednesday
More than 550 venues around the world rely on AudienceView to provide
stability and business efficiencies so they can spend more time
cultivating relationships, maximizing sales and donations, and enhancing
the overall customer experience.
AudienceView is proud to be a gold-level sponsor of this year's INTIX
About AudienceView Ticketing
AudienceView Ticketing provides a fully integrated, web-based ticketing,
CRM and fundraising solution to more than 170 sports, arts,
entertainment and non-traditional ticketing organizations worldwide.
Supporting both in-house and hosted ticketing models, AudienceView's
white-label solution offers the ability to create unlimited online
brands, control your venue and event data, access real-time business
data and interact directly with your customers. AudienceView's
leading-edge solution opens the door to superior venue management, an
enhanced customer experience and ultimately, increased revenue. For more
information about AudienceView Ticketing, please visit AudienceView.com
or connect with the company on Facebook (http://www.facebook.com/audienceview)
and Twitter (News - Alert) @AudienceView (http://twitter.com/AudienceView).
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