Soft-ex Joins the Telecommunications Expense Management Industry Association
West Lake Village, CA, Jan 23, 2013 (PRWeb.com via COMTEX) --
The Telecommunications Expense Management Industry Association, TEMIA, the authoritative voice for Telecommunications Management, Telecom Expense Management (TEM), Wireless Expense Management (WEM) and Mobile Device Management (MDM) solutions providers announced a new member, Soft-ex.
Soft-ex joins TEMIA at a very dynamic time for the industry. Over recent years the opportunity within the broad TEM market and Telecommunications Management has continued to grow as consumption, dependency and complexity of telecoms has accelerated. It is exciting to see how the various TEM providers have, in recent years, begun to specialise in different niches and address the market via multiple channel strategies.
The Soft-ex Telecom Data Intelligence (TDI) platform is built to meet the specific needs of Communications Service Providers ("CSPs") and their Enterprise Customers. By engaging customers' online and using billing data as a Value Added Service, CSPs can deliver enhanced visibility and control to their Enterprise clients and in turn provide a positive customer experience. In addition, they can access subscriber data intelligence for their own sales and marketing teams to deliver revenue growth, customer retention and cost savings.
Ian Sparling, CEO of Soft-ex, stated "We look forward to working with the TEMIA and its members to ensure that global corporates continue to recognise the imperative of working with professional partners in order to maximise the return from their investment in telecoms assets. Maintenance of professional standards is essential to ensure continued growth of the addressable market and we look forward to contributing to this process."
"I welcome Soft-ex as a new member," stated Joe Basili, managing director for TEMIA. He added, "With its headquarters in Ireland and offices in the UK, the Netherlands and Scandinavia, Soft-ex brings different experiences and points of view. This will help TEMIA as we work from a global perspective to establish best practices for the betterment of customers seeking to maximize their return on investment in TEM, WEM, mobility and Telecommunications Management."
Soft-ex is a leading supplier of Telecom Data Intelligence (TDI) SaaS solutions that provide unique online data intelligence for Communication Service Providers (CSPs) and their Enterprise customers for fixed, mobile and PABX communications. Headquartered in Ireland with offices in the UK, the Netherlands and Scandinavia, we have customers and partners in over 90 countries globally. Customers include Telefonica O2, BT, KPN, TDC, Microsoft, Nationwide, Lloyds, Shire and Prudential etc.
The Telecom Expense Management Industry Association's (TEMIA) ongoing mission is to raise awareness, to improve the quality and value of solutions and to cultivate shared industry knowledge and best practices for Telecommunications Management, Telecom Expense Management, TEM, Wireless Expense Management WEM, and Mobile Device Management MDM solutions. TEMIA seeks to do this through the development and promotion of open industry standards, and industry knowledge among solutions providers, business partners, telecom service providers, and enterprise clients. Further, TEMIA members subscribe to a Code of Ethics, which clearly differentiates their level of commitment to their clients. For more information about TEMIA, visit http://www.temia.org.
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