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TMCNet:  Telepathic Graphics Supports Business Expansion with Technology and Services from Canon Business Solutions

[November 29, 2012]

Telepathic Graphics Supports Business Expansion with Technology and Services from Canon Business Solutions

LAKE SUCCESS, N.Y. --(Business Wire)--

Telepathic Graphics, an expert digital and offset printing company in the Raleigh, NC area, recently announced that it has partnered with Canon (News - Alert) Business Solutions, Inc., a subsidiary of Canon U.S.A. and a leading provider of document imaging and print production solutions, to increase their print services through a major capital investment in hardware as well as a new solution that integrates seamlessly into their existing Apogee workflow.

Telepathic Graphics' goals were to increase speed, automate more processes, and successfully manage the growth they were undergoing as the result of their purchase of an offset print shop and the acquisition of some large contracts. They are anticipating a revenue increase of between one half and one million dollars over the next year. Bob Boyle, Chief Telepath at Telepathic Graphics, said, "We built the business on the back of the Canons," referring to two Canon digital presses that they already owned. "When it came time to add to our fleet, we didn't just go with what we knew; we did a lot of research."

That extensive search led them to Canon Business Solutions, who could supply them with the digital presses they needed to grow their business, and also had the knowledge needed to work with them to develop a unique solution to create a hybrid workflow of offset and digital. "Canon Business Solutions had the capabilities and quality that no other vendor could offer," said Mr. Boyle. They pledged to help Telepathic Graphics maintain their intense focus on the customer, and uphold the principle of providing "quality product in a timely manner".

The first component of Telepathic Graphics' expansion was the addition of three Canon imagePRESS 7010VP digital presses. These digital presses produce the near-offset quality that they were looking for, while also being the workhorses they needed. They bought these machines with the projected (and subsequently realized) estimation of using them 20 hours a day, five to six days a week. In just the first four weeks, they generated over 1.4 million clicks between the three new machines - and they're still going strong.

The second component was more complicated, and where Canon Business Solutions clearly excelled. The two companies worked in partnership to achieve a unique solution for combining offset and digital work, streamlining the printer's process to create an "input once, output to many" environment. David Fries, Major Account Executive at Canon Business Solutions, coordinated the necessary resources in order to do a full assessment and work toward the development of the solution that ould integrate the existing Apogee system to create a seamless workflow to the imagePRESS. This is critical to Telepathic Graphics' business, to support their motto of "on time, every time". "This is a quantum leap solution for digital printing," said Mr. Boyle.


The efficiency of the new machines and workflow became evident immediately. Mr. Boyle offered these details of one job as an example: a mailer of 17,000 pieces, 9"x16", with complex finishing requirements, which would typically be run offset, taking three to four days. Utilizing the Canon imagePRESS 7010VP digital presses, they were able to finish the job in just 16 hours. Mr. Boyle said, "We're just getting started on what the possibilities are for even more improvements to our system."

This successful partnership between the two companies began with an in-depth analysis of Telepathic Graphics' workflow. It then progressed to a live demonstration of the new solution at Canon Business Solutions' headquarters, so that the team from Telepathic Graphics could see their exact workflow with Apogee in action. And the relationship didn't end with the installation - as part of the next steps, Canon Business Solutions is going to engage one of their G7 certified color experts to visit Telepathic Graphics to offer advice and suggestions for optimizing files.

Through all of these efforts, Telepathic Graphics is leading the way for their industry - moving toward a digital-on-demand methodology. They anticipate a profitability increase of between 25% and 30% as a result of the advancements they've made so far with the help of Canon Business Solutions. They have successfully expanded their capabilities, but kept overhead expenses level - the new machines were situated within the plant space available (without increasing the square footage), and due to the ease of use, the same staff they had in place could easily manage the increased production. Telepathic Graphics is continuing to build on its reputation as a single source for marketing design, printing, binding and mailing services, with the help and support of Canon Business Solutions.

About Telepathic Graphics

Founded in 2004 and located in Raleigh, NC, Telepathic Graphics specializes in digital printing, offset printing and offset bindery, graphic design and website design/development, mail house services and fulfillment, and large format banners and posters. Telepathic Graphics employs experts in printing, paper and mailing in order to deliver first-class customer service. The company focuses on producing the highest quality work, utilizing top-of-the-line digital technology and equipment. For more information on Telepathic Graphics and to see their online job submission tool, visit www.tgncanhelp.com.

About Canon Business Solutions, Inc.

From small/medium businesses to large corporate enterprises, Canon Business Solutions, Inc., a wholly owned subsidiary of Canon U.S.A., Inc., serves a broad range of organizations with a variety of document management and workflow solutions and services. Canon Business Solutions, Inc. operates from 70 offices in 40 metropolitan areas across the country. For more information on Canon Business Solutions, Inc., please visit: solutions.canon.com.

About Canon U.S.A., Inc.

Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions. With approximately $45.6 billion in global revenue, its parent company, Canon Inc. (NYSE:CAJ), ranks third overall in U.S. patents registered in 2011† and is one of Fortune Magazine's World's Most Admired Companies in 2012. In 2012, Canon U.S.A. has received the PCMag.com Readers' Choice Award for Service and Reliability in the digital camera and printer categories for the ninth consecutive year, and for camcorders for the past two years. Canon U.S.A. is committed to the highest level of customer satisfaction and loyalty, providing 100 percent U.S.-based consumer service and support for all of the products it distributes. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To keep apprised of the latest news from Canon U.S.A., sign up for the Company's RSS news feed by visiting www.usa.canon.com/rss.

† Based on weekly patent counts issued by the United States Patent and Trademark Office.

All referenced product names, and other marks, are trademarks of their respective owners.


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