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TMCNet:  Storage Owner Adds Online Payments, Boosts Late Fee Collections by 30%

[November 26, 2012]

Storage Owner Adds Online Payments, Boosts Late Fee Collections by 30%

Raleigh, NC, Nov 26, 2012 ( via COMTEX) -- SiteLink, the leader in self-storage management software, packages powerful features and integrations in its flagship product, Web Edition, to streamline operations and lower the cost of ownership. More than 75% of users integrate online payments, reservations and move-ins. Storage owners have a choice in web designers, credit card processors and other partners. Ease of use and choice in partner vendors explain SiteLink's growth and continue to boost profits for owners.

After switching to SiteLink Web Edition, Wisconsin-based Kurt Jacobsen added online payments, integrated email features and enjoyed working with his stores' data from any of his computers.

"Online payments and account management have increased my late fee collections by 30%," said Kurt Jacobsen, Self-Storage of Madison's president. "Online payments eliminate follow-up. Tenants pay late fees online without discussion." SiteLink's user-friendly design streamlines letters, emails and reports at single- and multi-store operations. Emailing receipts, invoices, past due statements and other notices keeps customers abreast of charges and improve collections. Operators who customize invoices and include a link for online payments witness instant improvement in collections.

"SiteLink's automation grows profits, lightens my workload, reduces training cost and shortens learning curves," said Jacobsen. "SiteLink's off-site backup brings peace of mind. The reliable design and access from anywhere leads to better, faster decisions. My only regret: I should have switched to SiteLink sooner." SiteLink offers options for printing and emailing documents and never bundles services. Owners have a choice in partners such as credit card processors, web designers and listing companies to shop for the best rates and service.

About SiteLink: With more than 5,500 installations worldwide, SiteLink Web Edition is one of the most popular software programs in the self-storage industry. Quality service, updates and user-friendly design make Web Edition a favorite of single- and multi-store operators alike. More than 70 of top 100 operators run Web Edition today. Regular, automatic updates deliver new features like electronic signature capture and document storage with DocuSign. Web Edition is highly scalable and easy to deploy. SiteLink does not bundle services and gives owners a choice in partners like web designers and credit card processors. At no additional charge, Web Edition integrates with platforms like smart phones, websites, listing services, INSOMNIAC KIOSKS and central mail providers. Powerful features like revenue management, built-in CRM, email and text messaging grow revenue and lower the cost of owning software.

Visit the second annual SiteLink User Conference on April 2, 2013 in Las Vegas.

SiteLink will also participate in the ISS World Expo in Las Vegas beginning on April 3, 2013, following the SiteLink User Conference.

Please contact Markus Hecker at 919-865-0789 x1 or markus(at)sitelink(dot)com for more information about SiteLink. Visit today.

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