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July 14, 2009

Microsoft News - Microsoft CRM Added to NSPI Offerings

By David Sims, TMCnet Contributing Editor

Roswell, Georgia-based Network Services Plus Inc., seller of technology services, has added Microsoft (News - Alert) CRM to their suite of Microsoft Hosted Solutions. 

NSPI officials are said they expect hosted services to represent 25 percent of all new business software purchases by 2011.

"We offered our first Microsoft Hosted Solutions in 2008," says Tim Roe, Sales and Marketing Director for NSPI, adding that the firm has found "great success" with the offerings, saying adding Microsoft CRM was a response to "customer demand for faster deployment and easier management of applications."

Microsoft Hosted Solutions already available from NSPI include Microsoft Communication Services with applications like Outlook Services for e-mail and Windows SharePoint Services for collaboration and Office Communication Services for company communications for office and mobile employees. 

Those wanting the whole buffet can get the jumbo deluxe Hosted Business Productivity Suite, which has Microsoft Outlook, Microsoft SharePoint, Microsoft Instant Messaging, Microsoft Office Live Meeting and a side order of fries.
A few weeks ago TMC had the news that BigMachines, which offers a platform of Web-based software and services, saw the integration to Microsoft Dynamics CRM, a cross-functional customer relationship management application providing sales, marketing, and customer support modules, as allowing customers to "sell more and sell faster," as if such results would be attractive in this day and age.

"We have worked with to extend functionality of the CRM platform and provide additional value," says Mike Snyder, Founder and Managing Partner of Sonoma Partners, adding that extending the application to the Microsoft Dynamics CRM platform "creates new growth opportunities for both BigMachines and Sonoma Partners. The BigMachines software integrates with Microsoft Dynamics CRM."

Chicago-based Sonoma Partners sells, customizes and implements Microsoft Dynamics CRM for enterprise and mid-size companies throughout the United States. Founded in 2001, it has worked exclusively with the product since the Beta release of version 1.0. In addition, Sonoma Partners has written multiple books about Microsoft Dynamics CRM for Microsoft Press.

David Sims is a contributing editor for TMCnet. To read more of David’s articles, please visit his columnist page. He also blogs for TMCnet here.

Edited by Jessica Kostek

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