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October 04, 2012

Microsoft News - Middle East and North Africa Benefit from Microsoft's Affiliation

By Tabitha Naylor, Contributing Writer

BSolutions, an advanced platform for cloud-computing solutions, announced that it will be the first company to provide Microsoft (News - Alert) Dynamics CRM 2011 On Line to the Middle East and North Africa. The move will improve business productivity for small and medium-sized enterprises. 

Following the announcement of its affiliation with Microsoft, the first provider of this cloud-based solution will deliver unparalleled services on a monthly-based subscription while allowing businesses to focus on the right opportunities.

Safe and tailored to the needs of the local market with applications such as marketing and sales tracking tools, among many others, Microsoft Dynamics CRM 2011 On Line equips businesses with user-friendly Customer Relationship Management (CRM). One can access the Arabic user interface for all applications on any device. 

Arabic-speaking technical support adds to the convenience of its 24-hour help desk.

"Our partnership with Microsoft fills a gap in the market to address a segment that nobody caters to. This initiative underscores our commitment to customers in providing cost-effective solutions that will improve productivity of businesses,” said Mina Nagy, Product Manager at BSolutions.

Nagy added that to provide their customers with enterprise level services at affordable prices, the company will be providing the Arab region with the ‘best of breed’ business solutions, leveraging in-depth experience in hosting and managing Microsoft technologies for more than a decade.

Based on source MBS Finance, Microsoft Dynamics CRM On line Business grew more than 30 percent during the first half of 2012, with more than 33,000 customers and more than 2.5 million users worldwide.

Karim Talhouk, Microsoft Business Solutions Lead for Gulf, stated that the benefit that business productivity in the region will experience by the launch of the Microsoft Dynamics CRM On Line, in collaboration with BSolutions, is exciting.

Today, in order to meet their customers' demands, including agility, flexibility and low cost, businesses need a true CRM solution.

Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO Austin 2012, happening now in Austin, TX. Stay in touch with everything happening at ITEXPO (News - Alert). Follow us on Twitter.

Edited by Braden Becker

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