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July 11, 2012

Microsoft News - Wipro Migrates to Microsoft Lync Server 2010

By Jyothi Shanbhag, TMCnet Contributor

Wipro Technologies (News - Alert), a consulting and outsourcing business of Wipro Limited, recently switched to Microsoft Lync Server 2010 for its ease of use and its single, simple-to-use user interface for real-time communication and collaboration needs.

Wipro is introducing the Lync Server 2010 to all its employees in phases across all worldwide locations.

"Lync Server 2010 provides us with a single solution for all modes of real-time communications," said Ramesh Nagarajan, chief information officer at Wipro.

Nagarajan said that they also wanted the same solution to cater to their dial-in conferencing needs for users across the globe in different regions, according to Nagarajan. This has been rapidly achieved for certain users in the U.S. and is now is being planned for other regions, including India.

Employees can depend on Lync Server 2010 for better communication between stakeholders internally and externally. Employees can also save time by solving issues immediately instead of waiting to set up a call or meeting.

"It's convenient to reach out to people, especially with Outlook integration," Nagarajan said. "I can see who is available on Lync instantly. I recently shared a screenshot with the security team; they wanted to determine how to find out where employees were in the event of an emergency. Lync Server can help with that."

Wipro has offices in multiple geographies and was keen to adopt a more optimal and seamless solution to enable better collaboration among users.

Karan Bajwa, general manager of the Enterprise and Partner Group for Microsoft (News - Alert) India, said this deployment has been one of the fastest large-scale rollouts of Microsoft Lync Server 2010 in India, and they are delighted with their association with Wipro for this solution.

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Edited by Braden Becker

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