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March 07, 2012

Microsoft News - Microsoft Lync Certification for 911 Enable's EGW

By Carolyn J Dawson, TMCnet Contributor

Microsoft Unified Communications (News - Alert) Open Interoperability Program or UCOIP has certified 911 Enable’s (News - Alert) E911 management appliance and has included it in the E911 ELIN Gateway category. The E911 management appliance is an Emergency Gateway or EGW, which matches Microsoft (News - Alert) Lync Server 2010’s inbuilt E911 functionality, thereby helping organizations address their precise E911 needs.

In a release, Lev Deich, director of 911 Enable said, “Microsoft Lync Server 2010 helps address many of the common E911 management requirements that organizations have. The EGW is designed to provide extended E911 capabilities that some organizations may require, and we are excited to have it qualified in the Microsoft UCOIP for integration with Lync.”

Supplementary E911 management competence is offered by the EGW to companies using Lync Server 2010. The local exchange carrier legacy E911 call routing offering can now interoperate with the EGW, allowing grainy location delivery to a solitary public safety answering point or PSAP, which can prove to be advantageous to large campus companies.

E911 management in a multi-vendor setting can be centralized by the EGW by standing-in as a Secondary Location Information Server. This scenario is particularly beneficial to organizations that have Lync Server 2010 implemented along with other IP phone systems. Organizations are therefore not required to execute redundant management tasks or implement E911 solutions gradually.

A company’s E911 solution can be improved by the EGW with its several supplementary features like Layer 2 detection for soft phones, a security desk monitor pop alert and 911 call recording. Companies are also offered Next-Generation E911 call routing competencies with the flawless interoperation of the EGW with 911 Enable's Emergency Routing Service or ERS.

Kapil Sharma, principal group program manager for Lync at Microsoft said, “911 Enable's Emergency Gateway (News - Alert) allows organizations using Microsoft Lync to implement an E911 solution. Microsoft is pleased to be working with 911 Enable to help ensure our mutual customers can deploy a comprehensive E911 solution that meets their unique needs.”

Edited by Jennifer Russell

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